Manajemen Pelayanan : Pengembangan Model Konseptual, Penerapan Citizen's Charter dan Standar Pelayanan Minimal

Collection Location Perpustakaan Fakultas Ilmu Sosial dan Ilmu Politik
Edition 4
Call Number 658 RAT m
ISBN/ISSN 979-3721-69-3
Author(s) Ratminto
Atik Septi Winarsih
Subject(s)
Classification 658 RAT m
Series Title
GMD Umum
Language Indonesia
Publisher Pustaka Pelajar
Publishing Year 2009
Publishing Place Yogyakarta
Collation xxi; 399 hlm.; 21 cm
Abstract/Notes
Specific Detail Info